NEVER transfer money to someone you don’t know. Our recommendations to ensure you buy and sell your wedding items safely on Capriess. We NEVER recommend for you to send or wire money; you should only ever trade in person.
We can’t stand people who try to scam others – we don’t tolerate any sort of behaviour like this on Capriess!
To make sure you’re as safe as possible when trading wedding items on Capriess, please follow carefully our advice and our apparent “Trade Safely” message everywhere on our website and email communications.
If you feel you’re being scammed (or have any other issues with your safety online) please do not hesitate to email us right away via our Contact Page. Emma, our Customer Service Rock Star is here to help.
Besides Emma’s support, we’ve also put together this list below to help you trade more safely.
Scamwatch is a great website that offers other things you can do to be safe when buying or selling items online. But as mentioned above, please always feel free to email us if you have any questions.
For more information about online safety in selling through a classifieds website, please visit Scamwatch.
Listed below are some things you can do to eliminate the risk of Selling and Buying pre-loved wedding items online via Capriess.
Q. What to do if the Buyer is a scammer, for example, the Buyer asks you to post your item, and they never pay for it?
A. We strongly suggest meeting in-person to avoid any such incident happening.
Q. What if you meet the Buyer and they run off with your item and don’t pay?
A. Meet in a public place with another person. Because we manually read and check every first message the Buyer sends to you via Capriess, we can reduce the risk of this happening by blocking the Buyer from contacting you in the future if their first message seems out of the ordinary.
Q. What to do if the Buyer abuses you either verbally or physically?
A. You should never feel scared or intimidated so always meet in a public place with someone else.
Q. What happens if you have been paid in person with counterfeit or fake money?
A. If you’re selling an item of significant value, try to meet in a bank to exchange the money and your item.
Q. What happens if you feel unsafe, threatened or violated when you meet the Seller?
A. Meet in a public place with another person and simply walk away if you feel uncomfortable – there shouldn’t be any pressure from the seller for you to buy their item.
Q. What happens if the items you inspect in person aren’t as described (i.e. the items are damaged or fake)?
A. Carefully check and evaluate the item in person before purchasing it. Feel free to ask the Seller for a copy of a receipt, a certificate of authenticity and an evaluation report.